John Saysell, head of training at MCP Consulting Group, suggests ten ways in which staff development and motivation can be improved and, as a result, output increased.

Many organisations still fail to realise that their process equipment and machine operators are their most valuable assets. Efforts for continuous improvement are often thwarted by lack of training, as well as the understanding of the interests and needs of the operators. Often, they are moved from process to process or line-to-line and are just expected to sit and push buttons with no need to use their own initiative.

Operators who are not formally trained are more likely to suffer an injury or fatality on the job

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