Our Business Services Team is specialists in what they do, working together on a daily basis, they make a knowledgeable and experienced first point of contact. They will be happy to assist you.
Celia Cionnagh, Head of Operations
Celia is a Director and our Head of Operations. Her responsibilities include: developing and implementing the strategic plans of the business to increase efficiency and effectiveness within the business processes.
She manages the day-to-day activities to ensure that the business functions run smoothly. Her duties include managing and supervising the staff, planning budgets, reviewing expenses, cost cutting and looking for new ways to increase profitability. In addition, she acts on behalf of the business in the absence of other key principal members of staff.
She has a clear knowledge of laws, regulations, and guidelines to ensure compliance with regulatory agencies and organisations. She manages all client accounts for both consultancy and training in terms of support services and is your first point of contact for any enquiries.
Helen Edge, Consultancy & Marketing Coordinator
Helen is a skilled Consultancy Coordinator and undertakes a variety of day-to-day office and clerical tasks. She coordinates all office-based activities and administrative tasks as well as assisting Celia Cionnagh our Operations Manager in the day-to-day running of the office. She is an integral part of the team, ensuring that our office operations run smoothly and efficiently in supporting other business activities.
Helen is above all, an organised and competent professional with phenomenal communication skills. She is comfortable dealing with people and able to carry out administrative duties with accuracy and speed. Her goal is to ensure that office operations are efficient and add maximum value to the organisation.
Samantha Jeynes, Accounts Coordinator
Sam is our Accounts Coordinator as such she performs various duties, including auditing invoices, monitoring accounts payable trial balance, inputting invoices, checking disbursement, and perform procedures relating to vendor payments.
Sam performs general office duties as well as other assignments such as special operations like preparing credit notes, collection notices, make the adjustment to entries, authorise non-standard invoices, and cancel and replace checks. She maintains filing system related to her role, which includes staff files relating to hours of work, absenteeism and vacation. She prepares and reconciles sales reports. Maintain cash flows, anticipated cash needs, and prepare bank deposits.
If you have any queries regarding MCPs credit control Sam will be happy to assist.
Carmen Mills, Training Coordinator
Carmen is our Training Co-ordinator. She is the first point of contact for all the activities of the training department whilst supporting John Saysell our Training and Business Development Manager.
She has the responsibility to complete a full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate). Her organisational skills give her the ability to handle multiple assignments and enquiries. Strong communication skills help her to coordinate multiple training events on both client sites and the official MCP training venues.
If you need more information about our training courses or would like to make a booking, then Carmen would be happy to help.
Jacqui Wilkins, Marketing Manager
Jacqui, Marketing Manager, is responsible for managing all the marketing activities. Her duties include developing the marketing strategy in line with the business plan, planning and implementation of campaigns, overseeing the marketing budget, the creation and publication of marketing material, improving lead generation campaigns, measuring results and responsible for brand management and corporate identity.
She analyses market trends; competitors’ products and services and explores ways of improving products and services. Tasked with increasing awareness and profitability, the marketing role identifies new target markets and developing strategies and ways to communicate them.
She is a confident and dynamic personality with a strong creative outlook and is your first port of call for PR enquiries.