Global pharmaceutical organisation receives an injection of improvements


One of the largest pharmaceutical companies in the world commissioned MCP to implement an initiative to improve efficiency and reduce operating costs of its plants worldwide.

The client had a variety of industrial sites each used a variety of IT systems. They frequently encountered some difficulties in complying with the best practices set by the organisation and, as a result, were less efficient.

MCP Consulting Group was selected to develop a best practice system aligned with the business goals and to implement this worldwide to ensure a standardisation of maintenance management across the entire group.


Through consultation with MCP, the latest IT maintenance management system – IBM MAXIMO®v7.5, was specified for implementation. The programme began with implementing the system at 30 locations across the USA, 7 sites in Europe and 7 in the Asia-Pacific region, together these totalled over a thousand users.

The implementation methodology steps:

1. Define and develop best practices and processes required for an efficient asset management system.

2. Implement training programmes for the various maintenance management functions to ensure that IBM MAXIMO®v7.5 is embedded within the maintenance management business processes.


MCP initiated the implementation project in May 2013 and the first step commenced with an agreed programme and training for all users. MCP has worked with the local trainers in each region and supported them to knowledge share with the respective teams. In addition – and most recently – the company invited their engineers from the Asia- Pacific region for a ‘week-long’ workshop in Bangkok delivered by MCP.

This approach has helped the maintenance management teams to understand how to use the MAXIMO system for reliable management information. The results have been increased reliability of the assets and reduced costs of maintenance.

“MCP has a lot to be proud of. In the past MCP has hidden their light under a bushel, now’s the time to build on their track record and capability.”

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